SMDA was able to negotiate a favorable settlement for a Deloitte manager’s claim for Permanent and Total Disability benefits after a tortuous claim process. The injured client retained SMDA after an unsuccessful application for benefits. Her disability benefit claim was significantly hampered because she waited several years to hire a lawyer while her claim languished waiting for a decision. After Mutual of Omaha finally denied her claim (after years had elapsed) SMDA was hired and filed a comprehensive administrative appeal. Suit was filed shortly after the appeal was denied. Counsel was able to craft several persuasive arguments that the statute of limitations had not expired despite the passage of so much time which convinced the insurer it would be best served to settle the case. The case was further complicated by the nature of the disability-a traumatic brain injury.